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IT Support Engineer, 1st/2nd Line Support, Hardware, Windows, Android, Support Technician – G1/1023

Location:
Abingdon, Oxfordshire
Type:
Permanent
Salary:
£18,000 – £25,000
Start date:
ASAP
Reference:
G1/1023

description

IT Support Engineer, 1st/2nd Line Support, Hardware, Windows, Android, Support Technician

IT Support Engineer required for a small healthcare company. As the IT Support Engineer you will be the first point of contact for customers within the business. This stimulating role requires exceptional customer service and communication skills as well as some strong IT Support experience.

This role would be a good fit for someone with a Customer Service background and 1 – 2 years’ experience with service desk / 1st line support. You will be happy to hit the ground running and learn and develop your skills.

The role and responsibilities of the IT Support Engineer:
• Provide service request
• 1st / 2nd line incident support resolution
• Support advice for software, hardware, network, and mobile devices.
• Carry out the IT procurement process for hardware, software and services
• liaising with 3rd party companies
• Configuration setup, testing and deployment of hardware and software applications

Skills and experience required:

• Service Desk or IT Application Support role
• Supporting a mid-size organisation with 350 to 500 users.
• Microsoft Windows 7 and Windows 10
• Supporting IT hardware including printers, desktops, laptops
• Mobile devices, Android and iPhone
• A good understanding of networking technologies.

The IT Support Engineer will be flexible and adaptable. You will have experience working in a fast paced environment and able to prioritise your work load, you will have good problem solving skills and enjoy helping others.

This role is commutable from: Abingdon, Oxford, Didcot, Wantage, Grove, Banbury, Bicester, Radley,

IT Support Engineer, 1st/2nd Line Support, Hardware, Windows, Android, Support Technician

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.


Contact:
Ghousia Hameed
Contact Email: ghousia@haybrook.co.uk
Tel:
01865 343 112

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Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! You can find the scheme terms and conditions here

Haybrook IT Resourcing is Oxford’s leading IT Recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position. 

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business. 

We value diversity and always appoint on merit.