The leading IT recruitment specialists for Oxfordshire and the surrounding counties

Helpdesk Support Analyst, 1st/2nd Line, Windows Server, Exchange, Backup, Networking – A2/1471

Location:
Witney, Oxfordshire
Type:
Permanent
Salary:
£18,000 - £25,000
Start date:
ASAP
Reference:
A2/1471

description

Helpdesk Support Analyst, 1st/2nd Line, Windows Server, Exchange, Backup, Networking

My client are a looking for a proactive Helpdesk Support Analyst to join their small but growing team in their beautiful countryside offices in the west of Oxfordshire. This exciting new Helpdesk Support Analyst role (1st / 2nd line) has come about due to continued success and subsequent growth of the company who provide outstanding IT Support and service to clients across the county. If you have experience as a Technical Helpdesk Support Analyst (1st / 2nd Line) or similar experience within IT then this role could be for you.

My client are keen to speak with candidates who are good decision-makers, team players and proactive in everything they do. The Helpdesk Support Analyst will require excellent communication skills to accompany good technical knowledge in order to provide the best possible support service.

Offering abundant career progression opportunities in a friendly and relaxed office environment this new IT Support position is ideal for anyone looking to work with a variety of technologies in a dynamic “all-round” support role!


TECHNOLOGIES
The Helpdesk Support Analyst will be responsible for providing excellent customer service whilst assisting clients with their daily IT issues and will ideally have knowledge or experience with the following technologies:

• Active Directory
• Virtualisation - Hyper V
• Windows Server
• Microsoft Exchange Server
• Networks (WAN/LAN, routers, connectivity)
• Broadband connectivity and setup
• Wireless routers
• Firewalls (i.e. WatchGuard)
• Sophos
• Backup Technologies i.e Datto / Symantec / Windows backup / Attix


BENEFITS
• Exposure to a wide range of technologies
• Help and support gaining IT qualifications
• Possible share options as your develop your career
• Beautiful countryside (converted barn) office space
• Choicer of career progression to suit you. Opportunities include:
o Technical Consultant
o Field Engineer
o Account Manager
o 2nd/3rd Line


RELEVANT EXPERIENCE
This Technical Support Analyst role is suitable for a wide range of existing or aspiring IT professionals including: Helpdesk Analysts, 1st / 2nd Line Support Engineers, Service Desk Support Analysts, IT Technician, IT Apprentices and many more!


The new role is commutable from nearly all of Oxfordshire (Abingdon, Witney, Oxford, Bicester, Didcot, Wallingford, Chipping Norton, Carterton, Burford, Bampton, Cumnor, Enysham, Standlake), as well as most of Wiltshire (Swindon, Highworth, Lechlade and Cricklade) and Gloucestershire (Gloucester, Stow-On-The-Wold, Cirencester, Cheltenham). There are also good bus links from Oxford and Witney!

If you are an experienced or aspiring IT Support Professional, Apprentice or Enthusiast looking for your next position with an exciting company offering a fantastic working environment within an idyllic setting in the heart of Oxfordshire, then please apply today for immediate consideration!

Helpdesk Support Analyst, 1st/2nd Line, Windows Server, Exchange, Backup, Networking

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.

Contact:
Kieran O'Rourke
Tel:
01865 343112

Not for you? Share with a friend

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! You can find the scheme terms and conditions here

Haybrook IT Resourcing is Oxford’s leading IT Recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position. 

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business. 

We value diversity and always appoint on merit.