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2nd/3rd Line Support Engineer, Windows Server, VMWare, FortiGate, Cisco, VoIP - A2/1447

Location:
Oxford, Oxfordshire
Type:
Permanent
Salary:
£28,000 - £33,000 DOE + Private Healthcare
Start date:
ASAP
Reference:
A2/1447

description

2nd/3rd Line Support Engineer, Windows Server, VMWare, FortiGate, Cisco, VoIP

Our client are one of Oxfordshire’s leading “Smart IT Solutions” providers and have an exciting new vacancy for a 2nd/3rd Line Support Engineer. Joining a small and friendly team, this is a fantastic opportunity for a 2nd/3rd Line Support Engineer to operate in a consultant-like position, offering services and guidance to clients as well as dedicated and quality technical support solutions.

Our client are in partnership with the likes of Microsoft, Cisco and FortiGate, offering the new 2nd/3rd Line Support Engineer the chance to work with the latest technologies and infrastructure as well as gain valuable new skills. We are ideally seeking a 2nd/3rd Line Support Engineer who is interested in progressing their career towards a more senior/management role in the coming years. For more information on this fantastic new 2nd/3rd Line Support Engineer opportunity, please see below…

Technical Responsibilities:

·Project & Infrastructure implementation.

·2nd and 3rd Line support including. travel to customer sites.

·Azure, Exchange and Server – installation, upgrades, support & maintenance.

·Virtual computing – VMWare, Hyper-V - implementation and support.

·Firewall configuration and support.

·Office 365 Inc. Teams and Skype for Business implementations and support.

·Network Infrastructure implementation & support.

·Hosted VoIP Unified Comms - implementation & support.

·Investigation of internet problems and failures & installation of equipment.

·Liaison with External Suppliers.

Day-to-day duties include:

·Responding to customer support requests, by phone, remote connection and if required by site visit. Most sites are in Oxfordshire with some in London.

·Supervising a small team of engineers/analysts.

·Implementation of new systems, software and equipment as required.

·Management of ongoing tasks, including liaison with 3rd parties, small purchases, contractual.

·Completing and closing customer requests on the service desk system and maintaining site records.

This role is based just north of Oxford and is commutable from surrounding areas such as Kidlington, Bicester, Witney, Faringdon, Newbury, Abingdon, Didcot, Thame and Aylesbury.

Please note: *Must have Full Clean Driving Licence and Own Transport (mileage allowance is paid).

If this fantastic new opportunity is of interest then don’t hesitate and APPLY TODAY!

2nd/3rd Line Support Engineer, Windows Server, VMWare, FortiGate, Cisco, VoIP

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.
Contact:
Kieran O'Rourke
Tel:
01865 343112

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Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! You can find the scheme terms and conditions here

Haybrook IT Resourcing is Oxford’s leading IT Recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position. 

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business. 

We value diversity and always appoint on merit.