The leading IT recruitment specialists for Oxfordshire and the surrounding counties

1st/2nd Line Support Analyst, Windows Server, Active Directory, VMWare – A2/1446

Location:
Oxford, Oxfordshire
Type:
Permanent
Salary:
£20,000 - £25,000 + Private Healthcare + 23 days’ holiday + Training & Career Progression
Start date:
ASAP
Reference:
A2/1446

description

1st/2nd Line Support Analyst, Windows Server, Active Directory, VMWare

A fantastic new 1st/2nd Line Support Analyst vacancy has just come available for our Oxford based client. The 1st/2nd Line Support Analyst will be joining one of Oxfordshire’s most successful Technical Support companies, helping businesses succeed through smart and flexible IT solutions with quality service. This company are small but very well formed and are in partnership with Cisco, Microsoft, Fortigate and Fujitsu giving the 1st/2nd Line Support Analyst the chance to work with the latest technologies and pick up valuable new skills.

If successful you as the new 1st/2nd Support Analyst will work alongside the existing support team, providing general 1st and some 2nd Line IT support to both clients and internal operations. This exciting 1st/2nd Line Support Analyst role involves managing workstations, servers (hosted and on-premise), cloud services, networks, firewalls, communications systems and other IT-related equipment. Computers are primarily Windows business PCs and laptops. There will be some work planning and installing hardware and services at client premises.

There will be good training opportunities in the form of working alongside senior engineers and by being directly involved with complex problems and products. Some vendor formal and informal training will be included as well as time to maintain accreditations using online resources.


Main Responsibilities include:

• 1st/2nd Line IT customer support - remote support and some travel to customer sites around Oxfordshire
• PC, Laptop & Printer – installation, upgrades, support & maintenance
• Network support – fault finding, configuration, cabling & some small installations
• Upgrades to phone and communications equipment.
• Investigation of internet problems and failures & installation of equipment
• Liaison with the IT Support Team & External Suppliers
• Explain product use and operation to End Users
• Routine maintenance of customer IT systems and servers.
• Completing and closing customer requests in our service desk system.


Technical Skills you will have the opportunity to develop include:

• Windows Server
• Active Directory
• Office 365 Implementation
• Exchange (all versions)- routine exchange tasks and admin
• Firewall and routing configurations, inc. DNS requirements.
• VOIP infrastructure
• VMware.


This 1st/2nd Line Support Analyst opportunity is available to candidates from various backgrounds including Helpdesk or Service Desk Support, Graduates, Junior IT / Infrastructure Engineers, ICT Support Apprentices, 1st Line or 2nd Line Support Analysts and many more.

Based just north of Oxford, the office has free parking and is commutable from locations including Bicester, Kidlington, Banbury, Woodstock, Witney, Carterton, Didcot, Abingdon, High Wycombe, Thame, Buckingham and many more.


If this fantastic new 1st/2nd Line opportunity is of interest, please apply now for immediate consideration!


1st/2nd Line Support Analyst, Windows Server, Active Directory, VMWare

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! Please see our website for terms and conditions.

Haybrook IT Resourcing is Oxford’s leading IT recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position.

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business.

We value diversity and always appoint on merit.


Contact:
Aaron Mcvay
Contact Email: Aaron@haybrook.co.uk
Tel:
01865 343 112

Not for you? Share with a friend

Referral Scheme: If this role isn’t for you then perhaps you could recommend a friend or colleague to Haybrook IT. If we go on to place that person in a permanent or temporary capacity then you could be rewarded with £500!! You can find the scheme terms and conditions here

Haybrook IT Resourcing is Oxford’s leading IT Recruitment agency. With exclusive access to some of the region’s most successful companies, send in your CV today to secure your next IT position. 

Haybrook IT Resourcing Ltd acts as an employment agency and an employment business. 

We value diversity and always appoint on merit.